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Privacy Policy

Effective date: December 13, 2025

Overview

This Privacy Policy explains how Pro Counters New England ("we", "us") collects, uses, and protects information when you visit our website (the "Site") or contact us through the Site.

Information We Collect

We may collect the following types of information:

  • Contact information you submit (such as name, email, phone number, and message contents).
  • Technical information automatically provided by your browser or device (such as IP address, device type, browser type, and referrer URL).
  • Spam protection signals used to protect the contact form (such as timing and bot detection fields).

How We Use Information

We use information to:

  • Respond to inquiries and provide quotes/estimates.
  • Operate, maintain, and secure the Site.
  • Prevent abuse, spam, and fraudulent submissions.
  • Improve our services and customer experience.

Sharing

We do not sell your personal information. We may share information with service providers who help us operate the Site (for example, email delivery or hosting) and only as necessary to provide those services. We may also disclose information if required by law.

Cookies and Analytics

The Site may use cookies or similar technologies for basic functionality and performance. If we enable analytics in the future, we will use it to understand aggregate usage and improve the Site.

Data Retention

We retain contact form submissions for as long as needed to respond, maintain business records, and for security and spam prevention purposes, unless a longer retention period is required by law.

Your Choices

You can contact us to request access, correction, or deletion of information you submitted via the contact form, subject to applicable legal requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above indicates when this Policy was last updated.

Contact

Questions about this privacy policy? Call us at 203.347.8663 or send us a message.